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  • Deborah Frazier

About "IT Outsourcing Secrets"


Managed Services Providers (MSPs) support the network for nearly 17 million small and medium-sized businesses in the United States. All of them claim they are the best, they offer the same services, and they all claim to really listen. They all talk about the same hot topics. Some use scare tactics, while others use techy talk to either impress or run circles around the client.

So, how do you compare IT support companies when they all say the same thing? How do you know they can fulfill their promises? Is it all a Russian roulette game, never knowing what to truly expect and blindly handing your network over to them?

Come join us for this insightful webinar where Deborah Frazier provides an overview of the first chapter in her new book, "IT Outsourcing Secrets - A Small Business Guide to Compare IT Support Companies." In the first chapter, Deborah helps the reader determine the maturity level of the IT organization and why it matters to them. By the end of the session you will understand:

* What is an IT Maturity Level - Is it measured in years, experience, or something else? * How to identify the IT maturity level of the MSP and why it matters to you * How to ask the tough questions and be confident you know what the answer means * Understand why your invoicing is not meeting your expectations * Decipher why you keep experiencing the same issues over and over again

Date: August 14, 2019 Time: 12:00PM - 1:00PM Register: here

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