February 18, 2020

What is IT Monitoring?

Monitoring is a tool that allows the provider to set up alerts, patch, report, automate, program custom scripting, catch issues early on, and prevent future issues.

There are two types of monitoring: network and desktop.  Both are equally important...

February 17, 2020

Is Your IT Provider Tracking Your Assets?

Why Track Your IT Assets?

You have invested a lot in your computer network.  Moreover, you should take measures to get the best return on your IT investment. Unfortunately, you can’t measure what you can’t see.  In contrast, asse...

February 13, 2020

Technology has forced companies to move at such a rapid pace that it is impossible to keep up without technology.  As a result, we have to do more than ever before in a shorter period of time. Undoubtedly, the expectations in both work and private life are at an all-ti...

February 13, 2020

First - What is Preventive Maintenance (PM)?

Preventive Maintenance is a quarterly or semi-annual planned network checkup.   Moreover, it ensures everything on your network is running safety and properly.  Subsequently, things like this are what makes the difference bet...

September 1, 2019

Managed Services Providers (MSPs) support the network for nearly 17 million small and medium-sized businesses in the United States.  All of them claim they are the best, they offer the same services, and they all claim to really listen.  They all talk about the same ho...

July 11, 2019

When searching for an IT support company, you will need to perform a lot of due diligence.  Yet, when you search the Internet for an IT support provider, you will get over 268 million results.  So where do you start?  First, you need to decide which type of I...

July 11, 2019

Customized IT is a program I developed to address the more common flaws found in the traditional IT support agreements.  This short VLOG walks the viewer through the structure of the IT support program and how that dictates the price for the small business.  It is only...

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