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September 1, 2019

Managed Services Providers (MSPs) support the network for nearly 17 million small and medium-sized businesses in the United States.  All of them claim they are the best, they offer the same services, and they all claim to really listen.  They all talk about the same ho...

July 11, 2019

When searching for an IT support company, you will need to perform a lot of due diligence.  Yet, when you search the Internet for an IT support provider, you will get over 268 million results.  So where do you start?  First, you need to decide which type of I...

July 11, 2019

Customized IT is a program I developed to address the more common flaws found in the traditional IT support agreements.  This short VLOG walks the viewer through the structure of the IT support program and how that dictates the price for the small business.  It is only...

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